Introduction
PicWrite Corporate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered caption generation service.
Information We Collect
Account Information
- Email address
- Name (optional)
- Account credentials
- Subscription plan and billing information
Usage Data
- Images you upload for caption generation
- Generated captions and selected contexts
- Usage statistics (number of generations, monthly usage)
- IP address and browser information
- Activity logs and error reports
How We Use Your Information
- Service Delivery: To generate AI-powered captions for your images
- Account Management: To manage your account, subscription, and billing
- Service Improvement: To improve our AI models and user experience
- Support: To provide customer support and respond to inquiries
- Legal Compliance: To comply with legal obligations and enforce our terms
Data Storage and Security
We use industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (HTTPS) and at rest
- Secure Storage: Images are stored on Vercel Blob storage with automatic expiration
- Database Security: Supabase PostgreSQL with Row Level Security (RLS) policies
- Access Control: Strict authentication and authorization controls
Data Retention
- Generated Captions: Stored for 30 days by default
- Uploaded Images: Automatically deleted after 30 days
- Account Data: Retained while your account is active
- GDPR Logs: Retained for 7 years for compliance
Your Rights (GDPR Compliance)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restriction: Request limitation of processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
To exercise these rights, please contact us at teamjam2025@gmail.com
Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication
- Vercel: Hosting and image storage
- AI Service: Caption generation processing
These services have their own privacy policies and security measures.
Cookies and Tracking
We use essential cookies for:
- Authentication and session management
- Security and fraud prevention
- Service functionality
We do not use third-party advertising or analytics cookies.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: